Takes orders by phone and text
When you're busy or closed, it answers in your shop's name, suggests the vase or the larger size, and checks zones and cut-offs.
From first call to front door, handled.
Posyline is a virtual sales and delivery agent for flower shops. It answers your phone and texts when you can’t, takes the order, gets it paid, and keeps every customer posted until the flowers are at the door.
Set up for you, live in 48 hours. You keep your number. Works alongside Shopify, Square, Floranext, BloomNation, Lovingly and GotFlowers.
Thursday 9:47 PM · shop closed
Posyline takes
Posyline takes
the order.
Thanks for calling Bloom & Stem. I'm the shop's assistant, and this call is recorded. How can I help?
A dozen red roses to Elm St, Friday morning.
Elm St is in our area. I've texted you a payment link, and I'll let you know when they're delivered.
Friday 10:32 AM · out for delivery
…and sees it
…and sees it
to the door.
Text to Jordan, who sent the flowers
Example order. Photo placeholder.
Bloom & Stem: your roses are on the way to Maria. Arriving before noon.
Delivered to Maria at 10:32 AM. Here's the photo. Enjoyed it? Leave us a review
1 in 5of the 637 US florists we checked have a review from a customer who couldn't get through, usually about a delivery
39%of Mother's Day orders still come in by phone (SAF, 2025)
$4what Posyline costs you per paid order. Wire services take $17–25 of an $85 order.
One agent for every customer, from first call to front door.
Payment before you design
A secure link through your Stripe, Square or Shopify. The ticket lands in your inbox or straight in your store.
Keeps every sender posted
"Out for delivery" and "Delivered, here's the photo" texts, and it answers every "where's my order?" call.
Reviews and reorders
A review request after every delivery, and a reminder before next year's birthday or anniversary.
Your front desk, without the front desk.
More orders, less phone time and no extra hire. Every conversation ends as a paid order, an answer, a message for you, or a transfer to your mobile.
- Delivery zones, fees and same-day cut-offs checked on the call
- Card messages read back word for word
- Weddings, complaints and anything unusual sent straight to you
Today at Bloom & StemLIVE
- Orders
- 14
- Paid
- $1,386
- Delivered
- 11
- 10:32 AM · Maria L. · photo sent to JordanDELIVERED
- 10:05 AM · "Where's my order?" · #1038ANSWERED
- 9:41 AM · Dev P. · sympathy sprayPAID $165
- 9:12 AM · Wedding enquirySENT TO YOU
Talk to it right now.
Pick a voice and talk to it in your browser, as a customer of Bloom & Stem, our sample flower shop. Order something: you'll hear the read-back and see the order ticket. It's a demo, so nothing is charged or sent. Want it with your own products and prices? We'll build a free test line for your shop within one business day.
Voice
Your browser will ask to use your microphone: allow it to talk. It's only used for this call, which is recorded so we can improve the demo; transcripts are kept 30 days. Calls end after 3 minutes.
Demo is busy right now. Leave your email and we'll send you a recording.
Rosie
Hi, thanks for calling Bloom & Stem. I'm the shop's AI assistant, Rosie, and this call is recorded so we get your order right. How can I help?
Hi, I ordered roses yesterday. Are they out for delivery yet?
Rosie
Let me check order 1043. Yes, they left at 10:05 and should arrive before noon. I'll text you a photo when they're delivered.
Live in 48 hours.
We set it up for you, free. Your part is one 15-minute call and one phone setting.
Tell us about your shop
We load your products, prices, delivery ZIPs and opening hours from your website. You just check them.
- Shop name
- Bloom & Stem
- Delivery area
- 78701–78759 · $14 fee
- Same-day cut-off
- 1:00 PM, Mon–Sat
- Order email
- orders@yourshop.com
Set your rules
Holidays, sympathy orders and weddings work the way you already run them.
- Valentine's
- Any time that day · $75 minimum
- Sympathy
- Ask for funeral home and service time
- Weddings
- Take details, book a call with the owner
- Upsell
- Glass vase upgrade, $12
Connect your driver
Your driver gets one link per order to mark it out for delivery and snap the photo at the door. No app to install.
- Out for delivery text
- On
- Delivered + photo text
- On
- Review request
- One hour after delivery
- Driver
- Sam · (512) 555-0177
Forward your calls
Your phone company sends calls over only when you are busy, do not answer or are closed. Off in a minute whenever you want.
- When busy
- On
- No answer after
- 4 rings
- After hours
- Mon–Sat after 6 PM, all Sunday
- Your number
- Stays the same
What your missed calls are worth.
Every month, roughly
$2,720
in orders you'd otherwise lose
Orders saved32
Posyline at $4 an order−$128
You keep$2,592
An estimate from your inputs over 4.3 weeks, not a promise.
The Founding Florists offer · 20 shops
See everything included
It pays for itself, or it pays you.
No setup fee and no monthly fee. You pay $4 only for each paid order Posyline takes, never more than $299 a month, and founding shops keep that rate for as long as they stay. Set up by 20 November to be live for the Christmas rush.
- Free setup
Done for you, live in 48 hours - $50 if it doesn't sell
No paid order in your first 30 days? We pay you $50 - We cover our mistakes
Wrong order detail? We pay for the redo, up to $100 - Switch it off any time
No contract. Keep your number, stop any day
Questions florists ask.
What exactly is Posyline?
A virtual sales and delivery agent for flower shops. It answers your phone and texts when you're busy or closed, takes orders with your prices and delivery rules, gets them paid by text link, keeps senders updated until delivery, and asks for a review afterwards. Every order reaches you as a ticket.
Why only $4 an order?
Because we only want to be paid when we make you money. If Posyline takes no orders in a month, you pay nothing that month. It's capped at $299, so your Valentine's week can't run away with the bill.
What's the $50 promise?
Forward your shop phone to Posyline whenever you're closed for your first 30 days. If no paid order comes through in that time, tell us and we pay you $50 for your time, within 14 days. One per shop.
Who are the Founding Florists?
The first 20 shops. We set each one up by hand, so we're capping it there. Founding shops get free setup and keep $4 an order and the $299 cap for as long as they stay.
How do delivery updates work?
Your driver taps one link to mark an order out for delivery and to snap the photo at the door. Posyline texts the sender at each step. If someone calls to ask where their order is, it looks it up and answers.
Will callers know it isn't a person?
Yes. The greeting says it's your shop's assistant and that the call is recorded. Anyone who asks for a person is put through to you.
Do I have to change my number?
No. Your phone company forwards calls only when you're busy, don't pick up, or are closed, and you can turn it off any time.
What if it gets an order wrong?
It checks the address, reads the order back and waits for a yes, and every ticket is marked so your team checks it. If a detail it took down was still wrong, we pay for the redo, up to $100.